Introduction to Effective Problem Solving Structures
In any organisation, knowing which problems to solve is just important knowing which ones “to let go through to the keeper”.
This course is written and delivered by industry expert and author, Ishan Galapathy.

1 day course
Industry Experts
Real world skills
This one-day workshop is ideal for organisations to explore the five types of problem-solving structures that you must have to improve engagement and accountability throughout the organisation.
Understand:
- The critical structures that are essential to solving all issues in your workplace.
- The right tools to use at each level.
- How to implement these levels in your business.
- How these structures will “free-up” time for leaders at all levels.
How everyone would know if the business is winning or losing at any given time.
A certificate of attendance will be awarded.
This course is ideal for Senior Managers and CI Managers
There are no Prerequisites
Does this course have any assessment requirements?
This course has a short test designed to reinforce the key skills and knowledge outcomes and is required to achieve a certificate of completion
How do I access my certificate?
Your Statement of Completion will be sent to you upon successful completion and payment
To whom do I contact in case of any query regarding any of the courses?
For any course-related queries, please email customer support at training@qualityassociates.com.au
Do I need access to a workplace to complete the assessment requirements for this course?
No, all assessments are included in this course.
What other courses are relevant to this course?
There are a range of other courses that are relevant to this course and food safety. These include: Principles and Applications of HACCP, Allergen Management, Recall Management, Cleaning and Sanitation, Pest Control, Implementing Foreign Body Controls,
- Principles and Applications of HACCP
- Allergen Management
- Recall Management
- Cleaning and Sanitation
- Pest Control
Choose Your Delivery Mode
Pick a delivery mode that best fits your schedule and goals. Secure your place now.
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What Our Customers say

The training was extremely beneficial and has assisted us in initiating facility and process modifications, now that there is a better understanding across the teams of how listeria behaves. This course was particularly helpful in giving people context around this microbe and also the confidence in understanding what they can do in their everyday role to help manage the risks.
- Phoebe Dowling, National Quality Manager, Simplot