Quality Associates

Training Privacy Policy

We are committed to protect your privacy.

Training Privacy Policy

Why we collect your personal information 

As a registered training organisation (RTO), we collect your personal information so we can process and  manage your enrolment in a vocational education and training (VET) course with us. 

How we use your personal information 

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed,  to comply with our obligations as an RTO. 

How we disclose your personal information 

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth)  (NVETR Act)) to disclose the personal information we collect about you to the National VET Data  Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is  responsible for collecting, managing, analysing and communicating research and statistics about the  Australian VET sector. 

We are also authorised by law (under the NVETR Act) to disclose your personal information to the  relevant state or territory training authority. 

How the NCVER and other bodies handle your personal information 

The NCVER will collect, hold, use and disclose your personal information in accordance with the law,  including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be  used and disclosed by NCVER for purposes that include populating authenticated VET transcripts;  administration of VET; facilitation of statistics and research relating to education, including surveys and  data linkage; and understanding the VET market. 

The NCVER is authorised to disclose information to the Australian Government Department of Education,  Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than  registered training organisations) that deal with matters relating to VET and VET regulators for the  purposes of those bodies, including to enable: 

  • administration of VET, including program administration, regulation, monitoring and evaluation 
  • facilitation of statistics and research relating to education, including surveys and data linkage
  • understanding how the VET market operates, for policy, workforce planning and consumer  information. 

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research  on NCVER’s behalf. 

The NCVER does not intend to disclose your personal information to any overseas recipients. 

For more information about how the NCVER will handle your personal information please refer to the  NCVER’s Privacy Policy at www.ncver.edu.au/privacy

If you would like to seek access to or correct your information, in the first instance, please contact your  RTO using the contact details listed below. 

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your  personal information to fulfil specified functions and activities. For more information about how the DESE  will handle your personal information, please refer to the DESE VET Privacy Notice at  https://www.dese.gov.au/national-vet-data/vet-privacy-notice


You may receive a student survey which may be run by a government department or an NCVER  employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the  survey at the time of being contacted. 

Contact information 

At any time, you may contact QATraining (RTO 41341) to: 

  • request access to your personal information 
  • correct your personal information 
  • make a complaint about how your personal information has been handled 
  • ask a question about this Privacy Notice 

QATraining – 285 Lennox Street Richmond VIC 3121 – training@qualityassociates.com.au. You can find our Privacy Policy at https://www.qualityassociates.com.au/privacy-policy/.