Quality Investigations
During this course, you will learn about best practice complaint management systems and quality investigations techniques.
Root Cause Analysis
This course introduces and demonstrates several tools which can be utilised when working through an issue such as customer complaints to get to the root cause of the problem.
In addition to publicly available courses, we also offer in-house and tailored courses:
Call us on 1300 73 71 93 (option 1) or contact us at training@qualityassociates.com.au