Quality Associates is a well-established business with significant Tier 1 retail and manufacturing clients. The Quality Associates team, lead by our Director Dr Andreas Klieber have over 50 years experience here in Australia and around the world. We have vast experience in FMCG, food production, horticulture, food technology, supply chain management and food service.
We have assembled a professional team of food technologists, microbiologists, accredited auditors, quality inspectors, specification and labelling experts, customer enquiry administrators, quality professionals and trainers.
In addition, we foster a culture of constant development of our own resources and the services we provide. We continually monitor the ever changing food codes and research new and emerging technologies and developments from around the world to ensure the advice we provide our clients is accurate and up to date.
Quality Associates will tailor a quality solution specifically for your business. We provide staff who can work on your site or work remotely. No matter what the size of your business or project we can provide the level of expert resources required to complete the task efficiently and cost effectively.
We understand that timeliness is crucial particularly with product recalls, that is why we have structured our business so that we can react quickly to any situation that arises.
Our training is also available on site or at conveniently located venues around the country.
We have worked for the major supermarket chains and understand the food safety standards set by the major retailers. In fact, in some cases we help set those standards. That is why we can provide a vital insight into retailer’s requirements with regard to system requirements, site requirements, people requirements and product requirements.
We continue to work closely with the major retailers and keep abreast of changes to their documented Quality Assurance Programs. We can provide professional advice on how your products can comply with these requirements to ensure that you can captilise on more opportunities.
We have carefully structured our business to provide the optimum service to our clients. We are small enough that our clients can always speak to one of the directors of the business, yet large enough to provide a broad range of services that is well beyond the capabilities of a one man consultant. We also have the resources to undertake even the largest project.
We always strive to provide professional, timely and cost-effective services to our clients. Our staff are trained to deal with your enquiries, promptly and professionally. We value the relationship that we have with all out clients.
OUR TRACK RECORD
We have worked for leading supermarkets and food manufacturers both here in Australia and around the world. We are proud of the positive outcomes that we have delivered for those clients and we would welcome the opportunity to provide a similar outcome to your business.