Quality Associates

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About

Our staff are our greatest asset.

The specialist team at Quality Associates is led by our director Dr Andreas Klieber. With experience both here in Australia and around the world, Andreas has vast experience in FMCG, food production, horticulture, food technology, supply chain management and foodservice.
Our team ranges from food technologists, microbiologists, and consumer scientists, accredited auditors, quality inspectors, specification and labelling experts, customer enquiry administrators, quality professionals and trainers.
They are highly skilled in their specific roles. We foster a culture of constant improvement and provide ongoing training to ensure they are abreast of new and emerging technologies. Importantly we select staff who adopt a ‘can-do attitude and who have the ability to build a strong working relationship with our clients.

Quality Associates - Delivering Food Safety Excellence and Quality Management.

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Dr Andreas Klieber

CEO
' I am passionate about delivering better quality and sustainable products to consumers and helping manufacturers protect and build their competitive advantage. '

Andreas’ journey began with a BSc (Hons 1) and PhD in Food Science and Technology. His initial career was spent with Agriculture Canada/University of British Columbia, and Universities of Queensland and Adelaide in food science and horticulture.

He gained significant experience in retail technical and quality management by working in the UK for 3 years with innovation-leading retailer Marks & Spencer and then for 7 years with a leading Australian supermarket. He recently served as a non-executive director for the AIFST (Australian Institution of Food Science and Technology) for a three year period. Andreas’ strong technical foundation and commercial experience have led to the well-rounded service offering from Quality Associates.

Why Choose Us?

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EXPERTISE

Quality Associates is a well-established business with significant Tier 1 retail and manufacturing clients. The Quality Associates team have over 50 years combined experience here in Australia and around the world. We have vast experience in FMCG, food production, horticulture, food technology, supply chain management and foodservice.

In addition, we foster a culture of constant development of our own resources and the services we provide. We continually monitor the ever-changing food codes and research new and emerging technologies and developments from around the world to ensure the advice we provide our clients is accurate and up to date.

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FLEXIBLE

Quality Associates will tailor a quality solution specifically for your business. We provide staff who can work on your site or work remotely. No matter what the size of your business or project we can provide the level of expert resources required to complete the task efficiently and cost-effectively.
We understand that timeliness is crucial, particularly with product recalls, that is why we have structured our business so that we can react quickly to any situation that arises.
Our training is also available on-site or online.

RETAIL INSIGHT

We have worked for the major supermarket chains and understand the food safety standards set by the major retailers. In fact, in some cases, we help set those standards. That is why we can provide a vital insight into retailers’ requirements regarding system requirements, site requirements, people requirements and product requirements.
We continue to work closely with the major retailers and keep abreast of changes to their documented Quality Assurance Programs. We can provide professional advice on how your products can comply with these requirements to ensure that you can capitalise on more opportunities.
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CUSTOMER FOCUS

We have carefully structured our business to provide the optimum service to our clients. We are small enough that our clients can always speak to one of the directors of the business, yet large enough to provide a broad range of services that is well beyond the capabilities of a one-man consultant. We also have the resources to undertake even the largest project.
We always strive to provide professional, timely and cost-effective services to our clients. Our staff are trained to deal with your enquiries, promptly and professionally. We value the relationship that we have with all our clients.
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OUR TRACK RECORD

We have worked for leading supermarkets and food manufacturers both here in Australia and around the world. We are proud of the positive outcomes that we have delivered for those clients, and we would welcome the opportunity to provide a similar outcome to your business.

Some of our clients.

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