Quality Associates

Business Continuity Pressure Test

GFSI standards are now requiring annual testing of business continuity, food defence and product recall systems. Quality Associates are experts in scenario-based pressure tests of your systems, providing training to your team to manage these processes and developing them from the ground up.

Pressure Test Length:

The scenarios evolve over a 24 hour period. Not all staff are required for the entire period.

Service Outline

Our independent and constructive support provides confidence to your senior management and business that you can effectively respond to and recover from a crisis should it eventuate.

Our bespoke scenarios are set up for your business and evolve over a 24-hour timeframe.  The scenario is managed and reviewed by Dr Andreas Klieber, GAICD FAIFST who will also provide a detailed report on improvement opportunities. Key areas reviewed include leadership, understanding of roles, internal and external communications and business systems and processes.

The Pressure Test Simulation

The simulated pressure test will present a rapidly evolving real-life situation that your staff will need to be able to react to. The simulation will test all of your key business systems, policies and procedures in multiple ways. It will address:

  • Business Continuity Plan
  • Crisis Management Plan
  • HR Policies and Procedures
  • HACCP Plan and Pre-requisite Programs
  • Recall Procedure, Production and Traceability Records
Timeline of the Pressure Test

The Test would be run across 2 days – in real-time, with the aim to address all potential situations in as quick a time frame as possible.

Pressure Test Report

The Pressure Test will be scored to deliver tangible and actionable results for your team. The following areas will be scored by our experts.

  • Leadership of each session
  • Clarity of participants of their own roles
  • Engagement with the wider business
  • External engagement (simulated)
  • Business systems practicality, rigour and adherence

Quality Associates are experienced crisis and recall managers and can assist with critical risk assessment, regulator dialogue and executing recalls. Please reach out to us via the contact form on this page for more information about the pressure test.

Case Study

Business Continuity Pressure Test Scenario: Covid-19 at Chobani


“ Andreas is very experienced in the FMCG industry from both supplier and retailer side and is a very calm and knowledgeable facilitator who was able to guide us through each scenario and provide real-time feedback on our responses because he was so familiar with our industry and also direct us to the right information, industry body or government department depending on the scenario which was playing out at the time.

Chobani is now in a much stronger position to deal with this crisis in a timely fashion and to engage with all stakeholders as required in the current global COVID-19 crisis, as well as in any future events.

I couldn’t speak more highly of the process and the confidence it has given us to address our gaps and deal with whatever real-life scenario comes our way. “

Lyn Radford
Managing Director, Chobani

Enquiry Form